RETURN & EXCHANGE POLICY

Domestic Orders

You have 2 days from the date of delivery to return your order.

Returned items must be unworn, unused and in original condition with all tags and packaging intact.

• Refunds are eligible on full priced styles only. 
• Full price items can be returned for a full refund or size exchange.
• Sale items are not eligible for a refund. All discounted styles marked as "sale" on the product page or discounted during a flash/promotional sale with a code or automatic discount can be returned. 
• Final Sale items are not eligible for a refund or store credit. Styles marked as "final sale - size exchange only“ on the product page are eligible for size exchange only, pending size availability. If your desired size is not available to exchange, you cannot return the item for store credit or refund. 
• Swimwear pieces are not eligible for a return.

If your return does not comply with these conditions your item/s will not be accepted and returned to you at your cost. 

Any returns & exchange delivery fee is paid by customer.

International Orders

We will not accept and cannot process any international returns or exchanges, so please order carefully.

SHIPPING POLICY

Domestic Shipping

Orders are delivered between 1-6 working days after processing.

Orders cannot be modified after they have been submitted. If you wish to cancel your order please send an email as soon as possible to info@noranageelstudio.com. We will make every effort to accommodate your request, however, there may be some instances where we are unable to cancel your order before it ships. If your order has already shipped out, our normal return policy will be in effect.

International Shipping

N.A STUDIO ships internationally with the assistance of DHL. Note that we will not accept and cannot process any international returns or exchanges, so please order carefully.

If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement, a credit note or a full refund.

For international order/shipping questions, please contact DHL directly. For product-related questions, you may contact our customer support via email at info@noranageelstudiocom

DHL delivers 1-10 business days after processing.
Important to note that all orders will be shipped the following 1-2 business days, from our warehouse.

Purchases made on weekends and public holidays might be delayed in processing.

Note: Costs for duties and taxes are not included in price. We ship all items delivery duty unpaid (DDU). All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Client is responsible for these costs, we recommend you please check your local customs website for estimated costs.